Privacy Policy

Effective Date: January 1, 2026

METROMAIDEN LLC, doing business as MetroMaiden (“MetroMaiden,” “we,” “us,” or “our”), operates the website https://metromaiden.com. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, purchase products, or use our cleaning services.

Information We Collect
We may collect personal information that you voluntarily provide to us, including name, email address, phone number, billing address, shipping address, service address, and information submitted through contact forms, quote forms, reviews, testimonials, blog comments, account registration, or checkout.

We may also automatically collect certain information, including IP address, browser type, device information, and pages visited or interaction data.

Payments
Payments for products and services are processed securely through third-party payment processors, including Stripe. MetroMaiden does not store or process full payment card information on its servers.

How We Use Your Information
We use the information we collect to:

  • Provide and manage cleaning services

  • Process product orders, quotes, bookings, and payments

  • Communicate regarding orders, services, and customer support

  • Improve our website, marketing, and offerings

  • Comply with legal and regulatory requirements

Third-Party Services
We may share information with trusted third-party service providers necessary to operate our business, including payment processors (such as Stripe), quoting and scheduling platforms (such as QuoteIQ), analytics and advertising services (such as Google Analytics and Google Ads), and website hosting, security, and performance providers. We do not sell personal information.

Cookies and Tracking Technologies
We use cookies and similar technologies to support website functionality, analyze traffic, and assist with marketing efforts. You may control cookies through your browser settings.

Embedded Content
Our website may include embedded content or forms from third-party platforms. These third parties may collect data in accordance with their own privacy policies.

Comments, Reviews, and Testimonials
When visitors leave reviews, testimonials, or comments, we collect the information shown in the form along with the visitor’s IP address to assist with moderation and security.

Data Retention
We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

Data Security
We use reasonable administrative, technical, and physical safeguards to protect personal information. However, no method of transmission over the Internet is completely secure.

Your Rights
You may request access to, correction of, or deletion of your personal information by contacting us.

Governing Law
This Privacy Policy is governed by the laws of the State of Illinois.

Contact
If you have questions about this Privacy Policy, contact us at contact@metromaiden.com.